The Restaurant Gen Z Favors The Most, According To A Survey

Ever heard the phrase, "Kids today," usually spoken in a tone reserved for unwanted telemarketers and accompanied by an eye-roll? Gen Z gets a bad rap. But, according to the Oxford Royale Academy, Gen Z is unique for its radical acceptance of differences, its health-conscious attitude, its digital fluency, and its realistic future orientation. Still, by bringing TikTok and avant-garde fashion into the forefront of the public sphere, Gen Z has accrued at least as much negative attention as positive. Admittedly, Gen Z's dining habits have turned more than a few heads with trends like the coffee creamer and sugar-syrup spiked "Dirty Soda." In August, Coca-Cola even rolled out a new flavor targeted at Gen Z's that was supposed to taste like "dreams."

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But, Gen Z's general dining preferences at large are something on which many foodies across generations can probably agree. In September, NPD research showed that Gen Z as a whole tends to prefer "fast-casual dining." (Who doesn't love a quick and easy meal?) It makes sense, then, that the restaurant Gen Z favors the most, according to a survey, falls under this category. Piper Sandler's biannual survey asked 14,500 U.S. teens about their dining preferences, and the results are in.

Chick-fil-A takes the No. 1 spot

Without further ado, the moment we've all been waiting for. According to Piper Sandler, Chick-fil-A came out on top. This win comes on top of a solid winning streak for the fast-food giant over the past few years. In 2022, the chain drew a whopping 18% share of Gen Z consumer responses and has taken the number one spot in the American Customer Satisfaction Index for eight years in a row. Top-five runners-up include Starbucks, Chipotle, Olive Garden, and McDonald's, per Nation's Restaurant News.

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A 2019 Morning Consult survey found that Chick-fil-A was Number 11 of Gen Z's 25 most-loved brands, along with Netflix, Target, and Doritos. The survey only included adults ages 18-21, and recorded racial and gender demographics per participant. (Interestingly enough, if you sort the survey results by gender, Chick-fil-A doesn't appear anywhere in the ranks of favorite brands for female-identifying participants.) Chick-fil-A also secured the Number One spot with Gen Z fans in Piper Sandler's 2020 survey, via Business Insider. From 2019 to 2020, the chain saw a whopping 20.6% year-over-year growth, hitting $12.6 billion in domestic sales. This year, Chick-fil-A's ranking looks like a victory lap.

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